FAQ's

San Francisco Diamond & Jewelry Buyers - What Do We Do?
As a full service jewelry company, we purchase jewelry from the public, sell fine jewelry and diamonds at our San Francisco showroom and repair diamonds and jewelry.

Why Sell to the San Francisco Diamond & Jewelry Buyers?

• We pay more. Safe convenient location. Friendly professional staff. FREE convenient parking.
• Our diamond and jewelry buyers have over 50 years of experience. Better Business Bureau COMPLAINT FREE!
• Your jewelry is accurately appraised by our experts using state of the art grading equipment.
• We are licensed and regulated by the State of California and the San Francisco Police Department License Number 130954.
• Sell your jewelry in person. Avoid risk, loss, identity theft and low ball offers.
• Resources and expertise to purchase $1,000,000 Jewelry Collections
  

Each item is carefully examined, evaluated and tested so that the customer receives a full and fair offer for their jewelry. While many jewelry buyers present offers that seem high, they are in fact offers to consign or merely an opinion of worth. Our tentative good faith offers are based on the information you provide and not attempts to get you to come to our showroom for a low ball offer. There are many buyers out there, some reputable and many who are not. Make sure you receive a CASH offers to sell and nothing else!

How Much Will I Get For My Item(s)?
This question is difficult to answer, but we are confident that the amount we pay is more than our competitors. Retail jewelers have the highest retail margins of any business. We pay 10-50% of retail, but there are exceptions. Since there are no uniform industry guidelines, laws, or rules for jewelry appraisals, the appraisal price can vary significantly for the same item. The value is determined by when the item was purchased, when it was appraised, and who did the appraisal.

Often the appraisal is a marketing tool and insurance companies don't mind inflated values as premiums are based on appraised values not market or replacement values. If your diamond came with a GIA or AGS Certificate we can provide you with a firm offer over the phone or Internet.

How do I get the best price?
Bring your jewelry and diamonds in for evaluation and we will give you an offer and an accurate description of your item(s). Then obtain other offers. Compare cash offers, not consignment offers or what they might offer with our accurate evaluation. Most people return to our showroom and sell to us.

Can I reject your final offer?
Yes. There is no obligation to accept our final offer. We give a detailed description of your item which we base our offer. Our tentative blind offers are only as good as the accuracy and information you provide.

How do you determine the value of my gold or platinum?
After testing the karatage and weighing the item, we apply the current New York gold prices.

Should I sell to a local jeweler?
We have buyers worldwide. A local jewelry store is confined to local visitors and often resells the item to a company like ours. That adds an unnecessary party to the transaction, usually costing you money.

Do you accept trades?
Yes. In many cases we accept items in trade for jewelry that we are selling in our showroom. Our exchange program allows you 400% of our offer towards your purchase. For example, our $1000 offer for your item is good for a $4000 purchase from our inventory.

Can I visit your location?
Yes! San Francisco Diamond & Jewelry Buyers is located at 868 Brannan Street, Suite 308, San Francisco, CA. Our showroom is open from 10am to 5pm, Monday through Friday. Weekend and after-hour appointments are available. Our jewelry buyers and salespersons are available during these hours but appointments are required. Please call beforehand to insure someone is available to help you at (415) 205-9500

Does San Francisco Diamond & Jewelry Buyers take consignments?
If your diamond or jewelry meets certain criteria value and desirability we would consider a consignment agreement. The goal of the consignment would be more money you. If you are not in a hurry to be paid this is a viable way in which to receive top dollar for your diamonds or jewelry.

What types of jewelry do we purchase?
We purchase 1.00 carat and larger diamonds, all shapes and I1 and higher clarity, Colored stones and damaged diamonds. All platinum and gold jewelry.

What forms of payment do you make?
After you accept our offer you are paid in cash or our business check. Our bank, Wells Fargo, is located 3 blocks from our showroom. We are required to report all cash payments over $10,000 to the IRS. Our purchase of your jewelry or diamonds is not reported.

What about Pawn Shop's?
Don t waste your time! Pawn shops will offer 30% to 50% less. We specialize in purchasing jewelry and diamonds not cameras, electronics, musical instruments and tools. Pawn shops are usually located in less than desirable neighborhoods.

What other options do you have in selling your jewelry and diamonds?
Our blog discusses other options available to you to sell your jewelry.